vayama | help

Airlines baggage policies are frequently being changed. Therefore you should contact the airline directly by phone or checking their website to get the latest information.

Vayama wants you to have a great trip and a great shopping experience. If you have any questions on your trip or how to use this web site, this is the place to find your answers. And when you need it, a vayama customer service representative will be there to help.

Need to make a change to your trip? Please click here.

Check out the Help sections below to see answers to common vayama questions.
Send an email to cs@vayama.com. We will get back to you within 24 hours. We can respond to most requests except pricing and changes.
Call 1.650.265.1856 to speak to a vayama customer service representative. Vayama customer service representative hours of operation are:

Monday thru Friday: 2:00a - 10:00p (central)
Saturday and Sunday: 4:00a - 8:00p (central)

Initial Help (FAQ)

My Account, Security and Privacy Information: My Account, Security and Privacy Information

Flights

Searching For Flights on vayama: Tips and Instructions for shopping for airline tickets
After Booking: Confirmation,change and cancellation of your booking
Billing: Confirmation, change and cancellation of your booking
Vayama Special Fares: Information about vayama Special Fares

Trip Insurance

Purchasing Trip Insurance Common questions about trip insurance

Hotel

Booking a Hotel Hotel Information and Searching

Car Rentals

Booking a Car Rental Car Rental Information and Searching

Airport Parking

Airport Parking Airport Parking Information

Site Map Affiliate Program Terms of Use Travel Agents Privacy Testimonials

Vayama International Sites: Canada The United Kingdom Thailand Hong Kong