Within twenty-four (24) hours after the date/time of your ticketed booking confirmation with Vayama, if you find the same itinerary for a lower rate here or on another U.S.-based website, rest assured that we’ll refund you the difference, and sweeten the deal with a $50 coupon for use on a future Vayama.com booking.
Our Best Price Guarantee covers all flights, hotel and car bookings available on Vayama.com. Read on for more details.
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How can I tell if my itinerary qualifies for the Best Price Guarantee?
• The Best Price Guarantee is valid for EXACT itinerary matches only. So, if you find a lower price on a reservation for the same dates, travel time, carrier, provider, booking code, hotel (including room type), rental car company, vehicle class or stand-alone product booking (i.e., not part of a hotel/air package), it qualifies.
Are there any restrictions on the lower rate I found for the same itinerary?
• Yes. The comparison rate must be both advertised and available to the general public on a U.S. English-language website. It can’t be a membership program incentive, a corporate discount or special.
Does the Best Price Guarantee apply to itineraries available on “blind booking” websites?
• No, the Best Price Guarantee is not available for bookings on websites where the carrier, property, rental car company or similar booking details are unknown until after purchase.
What are the terms of the Best Price Guarantee?
• Click here to read through all the Best Price Guarantee terms and conditions.
How do I make a Best Price Guarantee claim?
• To submit a claim, just email bpg@vayama.com within twenty-four (24) hours after the date/time of your ticketed booking confirmation from Vayama.com and include the competitor name and rate details, along with a screenshot of the offer.
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