Each class offers passengers excellent service and entertainment. In addition, Premium Economy Class provides wider seats, a larger table and a comfort kit on long haul flights. Business Class tickets include a duvet and pillow, advanced boarding, more legroom or a seat with sleeping position and access to lounges. First Class passengers receive a luxury amenity kit and sleep suit, they can also choose a suite, fully flat bed or office.
The Marco Polo Club is the airline's frequent flyer programme which has four levels to suit different travellers. Points can be collected from flights with the main airline, Cathay Dragon and any oneworld alliance partner. Benefits include extra legroom, extra baggage allowances, priority check-in and lounge access.