Special information for Emirates' travelers

Emirates News

Runway Closure at Dubai Airport between April 16 - May 30, 2019

In line with Dubai Airports’ plans to close Dubai International’s (DXB) southern runway for upgrade works between April 16 to May 30 2019, Emirates will reduce its operating schedule during this time as single runway operations necessitate capacity cuts from airlines operating at DXB.

While impacted flights are already closed for bookings, the airline is continuously working to ensure to minimize the impact for their passengers.

The following routes to/from US-Dubai will be effected:

  • Boston (BOS) / Chicago (ORD) / Dallas (DFW) / Washington Dulles (IAD)- reduce from 7 to 6 weekly
  • Fort Lauderdale(FLL)- reduce from 5 to 3 weekly
  • Newark (EWR)- nonstop sector cancelled, EK223/224 (Dubai-Athens-Newark maintains 1 daily)
  • New York (JFK)- reduce from 14 to 12 weekly
  • Orlando (MCO)- reduce from 5 to 4 weekly

Removal of Hindu Meal (HNML) in Economy Class

Effective July 1, 2018, Economy Class customers will no longer be able to select Hindu meal (HNML) when booking flights. Existing HNML requests for travel till September 30, 2018, will be honored. HNML requests for flights on and after October 1, 2018 will be cancelled.

o Until June 30, 2018 >> HNML will be booked for flights until September 30, 2018 when requested by customers
o Effective July 1, 2018 >> No futher requests for HNML will be accepted. Any voluntary change will not be honored.
o Bookings made before July 1, 2018 traveeling until September 30, 2018 >> HNML will be honored
o Bookings made on/before July 1, 2018 and travelling on/after October 1, 2018 >> HNML status on the reservation will be changed to NO

New requirement of 2 unused passport pages for travel to South Africa

the following information provided by Emirates:

Please be advised that as per a requirement by South Africa immigration authorities, with immediate effect, customers travelling to any point in South Africa must have two (2) unused-blank pages in their passports. This applies to all types of passports for all foreign nationals excluding South Africans.

** Failure to having the necessary requirements may result to a fine imposed for non-compliance: ZAR 15000.00 per passenger.

Advanced Seat Selection

*the following message from Emirates

(Based on the Advanced Seat Reservation (ASR) charges introduced in October 2016) Customers travelling on an Economy Special or Saver ticket are subject to seat selection charges if they want to select their seat before online check-in opens (at 48 hours to departure) whilst customers travelling in First, Business or on an Economy Flex or Flex plus ticket can select seats at no extra charge any time after ticketing.

On August 20, Emirates introduced three new categories of extra value seats for Economy class seats.

Full details of seat selections and applicable fees >> Click Here

Restrictions on powders in carry-on bags to US and from/through Australia

*the following message from Emirates

"Effective June 30, 2018 all travelers flying to the US and from/through Australia, including transit and transfer passengers, will face restrictions on powders in their carry-on hand baggage. Powder containers equal to or larger than 350ml/g will be subject to additional screening at airports within Australia and the US. In addition to taking out liquids, aerosols and gels, it will be required to remove powders from carry-on baggage and place them separately in a tray for X-ray examination at the screening point.

Please place all powder-like substances in their checked-in baggage. Baby formula, prescription medicines and human remains are exempt.

Any container with 350 ml/grams (approximately the size of a can of soda), or larger, containing powder-like substances in carry-on bags or cabin baggage will be confiscated at Dubai (DXB) as well as Milan (MXP) and Athens (ATH).
Powder-like substances in containers equal to or larger than 350ml/gms purchased from Dubai, Milan and Athens Duty Free shops inside the concourse(s) located in the security-restricted areas of the airport must be placed and secured in Sealed Tamper Evident Bags (STEBs) along with proof of purchase or the receipt.

This policy does not apply to flights departing from the US or US territories, as TSA have already implemented enhanced procedures at their security checkpoints for screening of the powder-like substances."

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