GOL Airlines, formerly known as Gol Transportes Aéreos, is one of the largest airlines serving the Brazilian market. The airline's maiden flight took place in 2001 and connected the Brazilian capital with Sao Paulo. International operations began six years later, with flights to Europe, and in later years its flight network continue to expand, providing flights to North and Latin America. Eventually, Gol arranged codeshares with a range of partner airlines such as Delta, Air France, Air Canada, Korean Air, Qatar Airways, KLM and Emirates among many others. Gol now operates nearly 900 flights every day, owns a fleet of 120 Boeing aircraft, and employs more than 15,000 people.
Gol is known for its commitment to innovation, as it was the first Brazilian airline to implement night flights, mobile check-in, and e-tickets. Currently, this carrier has a third of Brazil's aviation market share.
Cabin classes include Economy and Premium. Economy passengers can access seats with extra legroom without upgrading to Premium/Business class by purchasing a Conforto seat online or upon check-in.
Fare categories include Light (which is non-refundable and includes no free checked baggage allowance), Plan Ahead (partly refundable and includes checked baggage), Flexible (almost entirely refundable and includes checked baggage) and Gol Premium (the equivalent of Business Class offering premium in-flight services and priority check-in and baggage handling). Savings can be made by booking online, as Gol applies a 10 percent service charge on tickets purchased at their offices or via the Sales Centre.
Smiles is Gol's frequent-flyer program. Members can accrue miles by flying with Gol, other partner airlines and partner companies that offer services like accommodation, car rental, currency exchange and online stores. Read more about the Smiles program.
In addition to standard counter check-in, passengers traveling with GOL Airlines can check in online through their website or using the airline's mobile app. Check-in is also possible via Twitter by sending a message to @VoeGOLoficial. Passengers will then receive a QR code that functions as a boarding pass. Self-service kiosks allow passengers to print their own boarding pass at the airport. In some domestic airports, self-service check-in machines also allow travelers to weigh, check and print baggage tags using the Express Baggage system.